FAQ - Frequently asked questions

For which period are the apartments rented?
Our apartments are rented throughout the year. Longer periods are possible on request, for example in the winter.
Do you use a fixed changeover day?
How do I know if an apartment is available for the desired period?
Is the price per apartment or per person?
What is the high, mid and low season?
How can I book?
Can I get an option on an apartment?
When should I pay?
How can I cancel my booking?
If I want to cancel my booking, will I get my money back?
Are towels, linens and beach towels in the apartment?
What happens if I break something?
What time can I check in?
What time should I check out?
Where can I pick up the keys?
Where can I leave the keys?
Is there an elevator?
Will the apartment be cleaned?
Can we bring a bed or air mattress?
Is there a cot?
Do you also arrange the transport?
Can I bring pets?
Is smoking allowed?
Will the plugs of our chargers fit in Spanish sockets?